FAQ - Prints
Shipping Info
- Carbon neutral production, packaging and shipping
- Global delivery with tracked & insured shipping
- Customs-free shipping to USA, UK & Europe
- For the UK, EU, and the rest of the world (ROW), items up to 42cm on the long edge (A3 size) are sent flat in an envelope, while anything larger is shipped rolled in a tube.
- For the US, anything larger than 12"x16" will be sent in a tube. This policy helps ensure that items are shipped in the most appropriate and safe manner based on their size and destination.
Are these prints archival?
These fine art prints are designed to last, and are only printed on archival fine art papers using processes that maintain the details of the work. You will not be disappointed, the print is breathtaking and holds the highest details that are contained in the image.
What is the policy on returns?
These works are made to order, so we cannot accept returns. However if your print is damaged in transit, or in the very unlikely event that it arrives with a defect, we will replace it.
What if my print gets damaged in transit?
If a print gets damaged in transit we will replace it. We will ask for some images or video of the damage so we can supply this to the shipping service to cover the insurance.
FAQ - Originals
Shipping Info
- Original paintings are shipped from the UK
- Fully insured, guaranteed delivery by specialised fine art couriers
- Shipping times varies, but estimated 3-4 weeks
- For international orders, customs fees may apply
What if my painting gets damaged in transit?
All paintings are sent fully insured. In the unlikely event of damage during transit, a full refund will be made available.
Please contact us immediately if there are any issues. We will ask for some images or video of the damage so we can supply this to the shipping service to cover the insurance.
Contact me
Need more info?
If you have any questions please email me at dan@danbullockart.com